There was a power outage on Piney Grove Wilbon that affected about 50 customers. Unfortunately, Duke Energy failed to account for the fact that there are water pumps for two neighborhoods on that line. So there were many more people who did not have water because of the power outage. Duke Energy reports that the power went back up at 11:35am on Sunday.
Aqua could have made an effort to put a generator on our pump and to provide better service to us rather than just having an ill-informed answering service take our calls. Please be sure to file a formal complaint with the NC Utilities commission.